Your safety is our top priority. We've established comprehensive guidelines to ensure secure and enjoyable experiences for all travelers.
Before Your Tour
- ✓Verify Your Guide: Always confirm your guide's identity and contact information before meeting. Our guides are verified and will share their credentials.
- ✓Share Your Itinerary: Inform family or friends about your tour details, meeting point, and expected return time.
- ✓Check Weather Conditions: Review local weather forecasts and dress appropriately for outdoor activities.
- ✓Review Tour Details: Read the full tour description, inclusions, and any special requirements before booking.
During Your Tour
- ✓Stay with Your Group: Remain with your guide and group throughout the tour. Don't wander off alone.
- ✓Follow Guide Instructions: Your guide knows the area best. Follow their safety instructions and recommendations.
- ✓Stay Hydrated: Drink plenty of water, especially during outdoor tours in warm climates.
- ✓Respect Local Customs: Be mindful of cultural norms and dress codes, especially at religious sites.
- ✓Keep Emergency Contacts Handy: Save our 24/7 support numbers: +91 84495 38716 and +91 98978 73562
Health & Medical
- ✓Disclose Medical Conditions: Inform your guide about any allergies, medical conditions, or mobility limitations.
- ✓Carry Medications: Bring necessary medications and keep them accessible during the tour.
- ✓Travel Insurance: We recommend comprehensive travel insurance covering medical emergencies and trip cancellations.
Emergency Procedures
24/7 Emergency Support
If you encounter any safety concerns or emergencies during your tour, contact us immediately:
- ✓Local Emergency Services: In case of immediate danger, call local emergency services (112 or 911) first, then contact us.
- ✓Report Incidents: Report any safety concerns or incidents to us immediately so we can take appropriate action.
Guide Vetting Process
All our guides undergo a comprehensive vetting process:
- ✓Identity verification and background checks
- ✓Local knowledge and expertise assessment
- ✓Language proficiency verification
- ✓Safety training and certification
- ✓Ongoing performance monitoring and reviews
Your Responsibilities
- ✓Arrive on time at the designated meeting point
- ✓Follow all safety instructions provided by your guide
- ✓Respect local laws, customs, and cultural practices
- ✓Behave responsibly and considerately toward guides and other travelers
- ✓Inform your guide immediately if you feel unsafe or uncomfortable
Last Updated: January 2025
These guidelines are subject to updates. Please check this page periodically for the latest safety information.