A transfer here is not a taxi, and that is the whole point
In most countries a transfer means a car takes you from A to B and the day is wasted. In Sri Lanka the same word means something different, and getting this wrong is the single most expensive mistake people make in the hill country.
A guided transfer is a private car with a driver-guide that leaves in the morning, stops at three or four real places on the way, and delivers you to your next hotel by evening. You are paying for the day, not the distance. The alternative is a plain taxi that does the same drive with nothing in it, for not much less money.
That is why almost every route out of Ella is sold as a tour rather than a ride. Our Ella to Kandy transfer via a Vedda village, waterfalls and a home lunch is a full day, and it costs more than a taxi because it is more than a taxi.
The practical consequence: do not book a hotel in your next town for early check-in. You will arrive in the evening, and that is the correct way to do it.
